Returns and Exchanges

Our return policy is as follows:

Michou X believes in providing the best shopping experience. We want you to be stratified with your perchance. If you feel the need to return a product it must be returned within 14 days of receiving your order for a store credit only. ANY RETURNS MADE AFTER 14 DAYS WILL NOT BE ACCEPTED. 

We DO NOT accept returns on accessories, all handmade products, or lashes. 

Clothing that an be returned (products that are NOT handmade) CANNOT be worn and must be in original condition and packaging with tags attached. 

Once your product is received you will be notified if your return is accepted or rejected with the information you provided. 

Once return is accepted you will receive an E Gift card for your refund. 

Michou X is not responsible to return expenses.

Our exchange policy is as follows:

Due to stock volume we cannot guarantee your desired item will be in stock so we do not offer exchanges at this time.